QNB Policies
Return & Exchange Policy
All sales are final. For hygiene and safety reasons, we do not accept returns, refunds, or exchanges on any products or services. We kindly ask that you review your selections carefully before placing your order.
If you have concerns about your order, please contact us at queennaturalbeat@gmail.com, and we will do our best to assist you.
Shipping Policy
Once your order is placed, please allow up to 2 business days for processing before shipment. After processing, orders typically arrive within 7–10 business days.
Once tracking information is provided, please contact the shipping carrier directly for delivery updates or concerns, as they will have the most accurate details regarding your package.
Contact Policy
For questions, concerns, or assistance, please email us at queennaturalbeat@gmail.com. Our team will review your message and respond within 48 hours.